Support
Get help with RevSense, RideSafar, or your ZanCo account
Contact Us
If you need help with any of our apps, please reach out. We aim to respond within 48 hours.
RevSense FAQ
What is RevSense?
RevSense uses on-device machine learning to analyse vehicle sounds and suggest probable
issues with confidence scores. It is designed as a helpful first step, not a replacement
for a qualified mechanic.
Does RevSense record my audio?
Audio is processed on-device. We do not upload, store, or share your audio recordings
unless you explicitly opt in to a future diagnostic-sharing feature.
How accurate are the confidence scores?
Confidence scores are indicative and based on pattern matching against known vehicle
sound profiles. They should be treated as suggestions, not definitive diagnoses.
What devices does RevSense support?
RevSense is available on iOS devices running iOS 16 or later.
RideSafar FAQ
What is RideSafar?
RideSafar is a commitment-enforced intercity travel marketplace. It connects travellers
with transport operators on the Jeddah↔Makkah, Makkah↔Madinah, and
Madinah↔Jeddah corridors.
Where is RideSafar available?
RideSafar currently operates on intercity corridors in Saudi Arabia: Jeddah↔Makkah,
Makkah↔Madinah, and Madinah↔Jeddah.
How do I book a ride?
Open the RideSafar app, enter your destination, and choose from available transport
options. You can track your ride in real time once booked.
Is my payment information secure?
Yes. All payment processing is handled by certified third-party payment providers.
We do not store your full card details on our servers.
Account & Data
How do I update my personal information?
You can update your name, email, and phone number from the account settings within each
app. For other changes, contact us directly.